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HOW DO I REMOVE THE METAL TUBES FROM INSIDE THE SIDEKICK?

This is best done with a pick that came with your SideKick. If it is used, the tube with vortex cooler will be easy to get out, just push down with your pick and the tube and cooler will come out. The other tube is a little more tricky. You will want to remove your […]

WHY DOES MY WAX MAXER SAY NO ATOMIZER?

There could be 2 reasons for this.1 is that the heater cracked and broke.2Nd is that the heater is not fully screwed in. If you feel it is tight let’s look at why maybe the heater broke. The heater can burn out for a few reasons. First, if you use a mod and take the […]

I ACCIDENTALLY MELTED A PLASTIC BAG ON MY SILVER SURFER HEATER COVER. HOW CAN I GET IT OFF? IF YOU DID THIS ALSO TO YOUR ELEV8R HEATER THIS IS ALSO THE BEST WAY TO CLEAN THE GLASS.

The best way is to remove the heater cover from your Silver Surfer after it has cooled down. Then take a razor blade and scrape it until it is clean. Replace the heater cover and you should be good to go.

WHAT IS THE LIGHT SEQUENCE ON THE SUPER SURFER?

The best way to see how this works is by going to the product page. The first 3 modes are light color up and then back down. This mode has the options at 5 seconds, 10 seconds, and 20 seconds to go up and then back down. The next mode is the same 5, 10 […]

DO YOU RECOMMEND USING THE SILVER SURFER, SUPER SURFER OR DA BUDDHA AS A DAB RIG? WHY OR WHY NOT?

The Silver Surfer is a great addition to a dab rig. A dab rig is more the piece of glass. The great thing about the Silver Surfer is it can vaporizer both flower and concentrates while also being able to be connected to any rig.  With the new Quartz Dab dish, your 7th floor vape […]

USING A DAB STRAW HURTS MY THROAT. WHY? AND HOW CAN I CHANGE THAT?

The reason dab straws tend to hurt your throat is that many times the dab straw is heated too hot and is also vaporizing the fats and lipids. From our research, we have found that above 500 degrees tends to be too much with the perfect temperature being around 430-450.  When using a dab straw […]

WHY DOES MY DAB STRAW TURN BLACK BUT MY ELEV8R DOESN’T?

Your dab straw turns black or really dark brown because of the burned or singed oils. Many times you have no way of knowing what the temperature of the dab straw is so more than likely it is a bit too hot. Then when you put it in the oils or waxes the oils will […]

MY ELEV8R OR DAB STRAW WAS SET ON SOMETHING AND NOW THERE IS STUFF MELTED TO IT. HOW DO I GET IT OFF?

The easiest way we have found to get this off is with a razor blade. First, make sure your piece is cold. Then scrap the burned goo off. If it is in crevices you may need to use a pick or something smaller, the tip of a reason can get in there also sometimes. A […]

WHICH TORCH DO YOU RECOMMEND USING WITH THE ELEV8R?

You can use any torch you like on the Elev8R, but we recommend a torch larger than a pocket torch. Please check out our torches page for a full list.

WHY DO MY DAB STRAWS KEEP BREAKING FROM BEING HEATED AND USED?

This happens over time with dab straws that are made of borosilicate. This can be solved by getting a solid quartz dab straw or a dab straw that is made of borosilicate but has a ground joint. Then you will be able to put on a quartz tip to avoid any heat stress. Another good thing about […]

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